Our Terms of Business

  • Minimum carriage paid orders within Mainland UK are £250.00 exclusive VAT.
  • Carriage on other orders is chargeable at £7.95.
  • Goods are sent on a next day service within England. To other areas of Mainland UK, deliveries may take slightly longer.
  • For delivery to outside Mainland UK, we will give individual quotes.
  • Every item of jewellery is packaged in a chiffon bag & a care card is provided.  Earrings are supplied on display cards.
  • Damaged goods & missing items from a delivery must be notified to us in writing within 5 working days of delivery.
  • Our credit terms are strictly 30 days net.
  • You can pay by cheque, BACS or credit / debit card. Please ring us directly with your credit / debit card details.
  • All goods remain the property of ask jewellery until full payment has been received. Returned goods & packaging must be complete & in tact.
  • ask jewellery reserves the right to charge interest at 2% per month on any overdue account.